Hello, I’ve set up “My Cloud Home” as shown in manual. I’ve enabled UPnP option in my router. When I check the connection status from mac’s safari, it shows as “Relay”. I am confused because iOS app shows “Local” but it also shows “Relay” in iOS’s safari. So, my connection is “Local” or “Relay”?
Hi chuu,
Maybe you should try contacting WD’s Technical Support about this.
To Contact WD for Technical Support
The link below will allow you to call support.
Thanks a lot. I’ll contact the Technical Support
Could you solve the Problem ? If yes, how ? I have the same.
I’ve contacted with wd technical support, but it can’t solved. However, I think that problem is because of my network. At that time, I’m using internet connection from my university, and they have complex system. So, I think the problem is my university network. I tried a lot, but I can’t solve that.
Now, I’m using mycloudhome with my home internet connection, and everything is fine.
