Connecting wd sharespace with modem router d link G624T

Community Archives WD ShareSpace
1

Hello to all in the Community.

I would appreciate if anyone could help me resolve this problem. I have connected my wd sharespace to the abovementioned modem router. However sharespace cannot be “seen” by the router. I have the d-link DSL-G624T  and, although my PC is connected thereto (under “connected clients”) no connection may be achieved with sharespace. I should mention, no led is on in the router, showing that the relevant LAN port is being used.

Please help

John

2

if there is no led on the lan port, I’d check the cable to make sure it’s good.

3

I have done this already. I have changed the cable but no results. Thank you

4

the only other suggestions I can think of are the simple ones: power cycle (unplug and plug back in) the router, power cycle the sharespace, try another port on the router (this first).  If nothing works, I would try another router just to make sure it’s not the router.  after that, I’d suspect something’s wrong with the sharespace.

5

Thanks Wayne. Unfortunately I have done all this. However, I don’t have another router to try out. Is there something I could do with the router? Do you think I have to make any adjustments. Thanks a lot for your kind help

John

6

it looks like your network port on the sharespace may have failed.  I would contact tech support and see about getting a replacement.  you might be able to get a replacement first, so you can change out the drives if you need to.

7

Hi John,

                Have you tried connecting your ShareSpace directly to your Ethernet port on your PC (bypassing the router)? The ShareSpace Ethernet port is Auto MDIX therefore a standard Cat5e/6 cable will work.

Regards