That is kind of funny, because no matter what I do, none of the tried things work after updating to the latest firmware.
And I cannot punch holes in my Router ports 80 and 443 while that was no problem with the two former firmware. Never had to do port forwarding either and my Apple TV does not like port forwarding to be done in my router because it stops working then.
Support called me. Another things that I noticed. My back up USB disk was working for since I used it for back up. Now all of sudden from yesterday I have an error Code 1102.
I have reset everything except the My Cloud to factory settings. This was never needed because it worked. But remote access with my phone has only worked with the former Firmware in the no 3.0.
Been away for 6 weeks had the My Cloud running. I was not able to access it from Mexico, Florida, nor from Jamaica. Even though I tried several routers from friends and family to access the My Cloud via my phone. Changed several sims and all that. Nothing, nada. There I was, demontrating the WD My Cloud to my friends and family only to be red shamed in my face because it did not work.
This thing I bought around January, and the second firmware I had on it, worked just fine. When all the other firmware came, it became worse and worse. One by one things stopped working while I had a working unit and used it for month without any problems. It is the updates in firmware that causes this.
My hardware does not give my any problems and I have no problems with remote on other hardware. It is this thing WD My Cloud that has wasted my time, energy and other issues. It has failed to be consistent in it’s operation.
On Monday WD is going to access it remotely from there place. We will see what will come out of that. I have seen this before from Comodo, they have that too, remote help, but whenever they do this, you end up with a dysfunctional computer or laptop.
I have spend so much time on this WD My Cloud if I had to be paid for it, I surely would have had a $ 1000 for the work that it has had. Since WD does not pay out on that. I just have to sit and wait for now 8 months for a decent solution. Disappointing and for me I will think times harder to buy any product related to their My Cloud or other NAS from them.
I always had a Qnap in my mind or a Synology, the reason why I did not buy it is simple because they are expensive. But I have my eye upon the new Qnap 453 pro. So whenever I have the money I will move to that instead, because this WD My Cloud is not reliable and cannot be trusted with anything on it.
Also I just checked the Safepoint, now it is in a invalid state. Sigh. Does it ever stop ? Which means: You do the back up on the WD My Cloud, it sits there and it functions until there is a new firmware update, then you have to disconnect the USB Drive and shut it down via the USB eject button, always do this, restart the My Cloud or shut down, reboot, wait long time for the light to become blue, the log in IP address and set time, restart the router, restart the smart switch, shut down all other hardware on the lan, wireless and as well smartphones and so forth. This is a everlasting chain of events that I can do without because I don’t have the time for it and I have to work and make progress.
I find it amazing that people who are novices unlike me who has over 25 years of experience with computers and even building them myself with water cooling and special hardware and other hardware, worked for Apple Headoffice, Baan Info Systems Headoffice in the Netherlands and IBM programming Cobol 74 and 85 that I can’t get this thing working satisfactorily. How much patience do I have to have ? I mean come on.