From www.wd2go, I can login and access (view) my shares. I can click and open PDFs in acrobat remotely just fine, but when I go to open MS office docs, I get a pop-up box for user name and password and a check box for “Remember my credentials”. There is a flower icon next to user name and password. I enter my WD account info, and have tried other credentials, all to no avail. It wont accept any login info I enter to open the MS files - what credentials is it looking for? It used to work fine. Any suggestions?