Connecting/Loading Apps Store/Page: Not Connecting

When I attempt to connect to the Apps Store for Installed Apps, it seems to take so long that the system times out. Is anyone else having this issue?

It’s a little nerve wracking since I want to conduct a backup

Hi @CanadianCyclist,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask