I have setup port (80,443) forwarding on my cloud ex2 with static IP and DDNS to have remote access to dashboard.
Everything is working fine as expected, the connection status show as “Connected - Port forwarding connection established” for the past few days. However, today the connection show as “Relay connection established - Cannot establish remote access connection. Make sure you are connected to the internet.” even though I don’t have any problem connecting to the cloud using the app in my phone or remote access dashboard from external network.
I have tried rebooting the cloud drive but to no avail.