I am looking to get my data off my MyCloud device running OS3. As best as I can tell the device will no longer be supported, and truth be told I have had issues since I bought it many years ago, so once I can get the files off of it I have no problem discarding the drive.
I would love to find a way to directly transfer files. I have tried connecting ethernet direct to my Macbook (with usb-c adapter as the Mac has no ethernet port), and restarted the Mac, and also did a reset of the MyCloud. The light on the MyCloud is steady blue, and the drive shows up in Finder but won’t connect.
I had the drive connected to my router, and was able to access the dashboard, but couldn’t connect to see any files. I don’t know how I could access the dashboard but not the files, but that is where I’m at.
Yesterday I was able to see the files, but it wouldn’t transfer anything - just hung there as I tried to download files, which was a slow and inefficient way to transfer the files.
WD support wasn’t much help, and before I try them again I thought I’d ask here.