Configuring remote Dashboard access - can it be done?

Briefly spoke to a network/router expert, he said it would definitely be possible to set up any router so that you could remotely access the MC Dashboard, even though there is no inherent support in the MC for this. I failed to get / understand any of the details, however. 

So, is it possible ? Without programming knowledge, and on Win8.1 ? 

Thank you for your help :slight_smile:


Your neighbor was definitely wrong.

Only the My Cloud EX2 and EX4 allow this.   I’m not sure if the Mirror does, but the regular My Cloud definitely does not.


I’ll tell the neighbour the voice of the internet said he was wrong

Thank you

…but … are you suuure ? Since the MC has that internal IP address - and with a cutting edge router - without knowing what I’m talking about, it seems reasonable to me that you should be able to configure this in the router somehow, let the router handle the access attempt and even though it is external present it to the MC as if it was a regular internal login ?

Yes, I’m sure…  :smileyvery-happy:

Even if you forwarded all the appropriate network ports, the only thing you’d see if you tried to browse to the Cloud’s webpage is something like this:


The webserver software is configured to disallow connections from any IP address outside its own network.

The EX2 / EX4 (and maybe the mirror) do allow the user to configure it to be permitted.

Now, in the interest of full disclosure, if you’re comfortable with Apache webserver configurations, it is possible to configure around this prohibition.  But given your introductory remarks, I thought I’d stay way from that.  :laughing:

There are even other methods with seriously cutting edge routers that allow full external NAT (which makes the cloud think it’s actually being browsed internally when actually the connection is external) or VPNs, but…

“Full external NAT” eyh ? Yeah, that’s what I’m talking about! So the Asus RT AC 68U might have this ? Neighbour says it’s the best router available … I’ll go look online …

SophieH wrote:
“Full external NAT” eyh ? Yeah, that’s what I’m talking about! So the Asus RT AC 68U might have this ?

Heck no. 

One usually has to be using business-class / enterprise routers to get that type of feature.

To be honest, I don’t think “External NAT” is the right term.  

Cisco just generically calls it NAT, which can do address translation in all directions – but only on their enterprise gear.