I have recently bought WD TV Live Streaming Media Player Model WDBGXT0000BK-UESN. As I can’t get my television (Panasonic Viera) to recognise it I have hooked it up to my Computer. When I try to configure WD Link I get sent to the WD Live login for password. I use the password I have for the portal but it doesn’t work. There are not options for (If I forgot my password) so frankly I don’t  know where to go. I tried emailing through support but the email link keeps taking me back to FAQs. Can someone please help this frustrated customer???

Try:   admin

The deafult password is admin for first time use, then you can setup your own.