Computer wont connect to PR2100

long story short I want to access my files that are saved on my PR2100 but I can’t locate them on my computer at all my computer does recognize my PR2100 I see it when I go to the network it’s under storage but for some reason when I do a search for my NAS drive it says windows cannot access it I’m using windows 10 pro and I am updated on everything

things I tried
Solution 1: Enable SMB 1.0
Solution 2: Enable Netbios Over TCP/IP
Solution 3: Change Network Connection to Private
Solution 4: Enable Network Discovery and File Sharing for Private Network

Did you ever figure this out? I’m having the same issue with Pro