Hi,
I got my new 4tb WD My Passport through unfortunate circumstances. The previous owner passed away. He hadn’t set up a password for it. I have downloaded the WD Drive Utilities (I have scanned for bad sectors and malfunctions, it seems to be running fine. Light is on as well and i can feel the gyro if i pick it up gently), I have also installed “WD Discovery”, and i believe i downloaded the “WD SES driver”, but when i plug the device into my Windows 8.1 laptop it is not recognized. It makes the “device connected” sound but i can’t get into it. “CD Drive (F;) WD Unlocker” shows up in my File Manager but i can’t add or remove files to the device. It just allows me to unlock the device; which i can do because i set up the password. But, other than that, I cannot add or remove files or even access the hard drive.
The previous owner had it set up with his brand new PS4 just before he passed away, so i know it works. I saw it being recognized by the game system. And he wasn’t the type carelessly drop it.
I DO NOT HAVE ANY DISKS THAT MAY HAVE BEEN INCLUDED IN ORIGINAL PACKAGING
Am I missing anything? Can someone please post a link to the direct driver I need for this model?:
WDBYFT0040BBK-0A
Or tell me what i am doing wrong?
(Please use laymen terms; i am new to owning this type of hard drive)
Thank you for taking the time to read this. I know that people such as myself can be very annoying to the technologically learned.
GOT THE ANSWER FROM A COMPUTER TECH FRIEND: This device was set up for a PS4 which made inaccessible to a PC. The simple fix was formatting the drive and assigning a letter to it to be able to use on a PC. Easy peasy. Hope this helps anyone else with this issue.
