I have disconnected and reconnected numerous times and cannot retrieve my information. Took it to the store where I purchased it to have it tested and they confirmed it is dead.
I make backup discs on my computer monthly but the information from my book does not seem to be there for me to retrieve. I had barely used any space on it and have had it for years. I have much information on there I would like to recover. How can I do this?
My Book External Hard Drive 250GB Essential Edition USB 2.0.