While booting up my computer, with the 1TB Essentials drive plugged in, it causes my computer to hang. It does not do this with the 500GB drive. I’ve tried unplugging the 500 GB drive, so that the 1TB drive is the only external drive plugged in. The computer still hangs and will not boot up. The only way that I can use the drive, is to wait until my computer is past the intial booting (BIOS,) and Windows is loading, then plug the drive in. Once Windows is started, it does recognize the drive, and I can use it without any problems.This has occurred from the time I purchased it.
The drive is reformatted to NTSF, since I use it for storing video files. My entire system is NTSF formatted. What can I do so that I don’t have to unplug the drive each time I need to start my PC?
Since your drives are not USB powered devices, you can try this workaround. You could buy an inexpensive USB2 hub (with or without a power adaptor) and use it to connect troublesome drive.
Very important: disconnect AC cable and battery (if Notebook) for two minutes before connecting the hub for the first time.
I was thinking that might help. I’ll have to pick one up and see. I do have an old USB 1.0 powered hub, but I know that wouldn’t work for these drives.
Funny thing is, I can plug the 1 TB drive into my Laptop, which runs Vista HP, and I don’t have the hanging.