Your Win 10 issue may not be related to SMB but for some reason mine is. The minute I change SMB, either in the My Cloud or Windows 10, to either SMB 1 or SMB 3 suddenly my Windows 10 PC starts picking up the My Cloud under Computer in Windows File Explorer.
I twigged to the SMB2 issue based on reading posts elsewhere complaining about Windows 10 not being able to see other manufacturer’s NAS units post November Win 10 update and their talking about SMB. It also appears, based on one post from a user using the v2.x My Cloud firmware that has a SMB option on the Dashboard that they changed it to SMB1 and their Windows 10 started to pick up the My Cloud.
