Compatibility WD TV Live HD Media Player with WD My Book Studio Edition II external hard drive 4 T

My WD TV LIve HD Media Player could not play sound of some MKVs videos so I have updated its firmware to version 1.06.15_v and it now works.

HOWEVER, further to this update, my WD TV Live HD Media Player does not detect anymore my external hard drive WD My Book Studio Edition II when I connect it …!!! 

What can I do ? Please help and advise.

This unit does not support drives with a capacity larger than 2tb

also it does not support dual drives as the one you have

check this for more info

http://wdc.custhelp.com/app/answers/detail/a_id/3805/session/L3RpbWUvMTM0Njc3NTM4Ny9zaWQvWTZUbkdwNWw%3D

Wizer wrote:

This unit does not support drives with a capacity larger than 2tb

Sure it does.

yeah… Tony is right, it should be up to 3TB

however the dual drive statement is valid

Yes I realized it is not supported. However it was fully supported and was working fine before I proceed with the firmware update. So why ? Does it mean that the firmware update has restricted the compatibility to EHD not bigger than 2T…??

So it was in fact better before.

I am expecting a reply from WD on this.

So how do you do then ? I am very ineterested to know.
As I said, it used to work but does not work anymore after the firmware upgrade… Thank you WD for the firmware upgrade restricting the compatibility…!