Code 31

:angry:Hi I can not acess my wd my book on windows 7 was all ok a few days ago took it off to transfer files on my other pc then when I went to reconect it does not show any where on the pc Have Tried installeing updates via the WD home page and under win updates but to no avail Have even done a reformat and a windows scan repair but all I am getting is Code 31 error have never had this issue before Also have used other PCs it was ok on them used the power on the wall still not showing

Any help would be great

Thanks In Advance


Try using another USB cable to connect the My Book. If possible also try running a DLG test.

How to test a drive for problems using Data Lifeguard Diagnostics for Windows

Also see if the following link helps.