Cloud Access seems to turn ON of its own accord!


Hi all,

I’ve noticed on two occasions over the last 24 hours that Cloud Access has managed to enable itself on my My Cloud Mirror. This is a real cause for concern for me as I consciously always insist on it being OFF.

I have noticed this behaviour before last night however I didn’t do anything about it at the time.

Can anybody explain to me how Cloud Access manages to become enabled without any user instruction to do so??

Many thanks,



It seems very concerning to me as well. Is it possible that the firmware update checker needs cloud access?


And it’s happened again!!!

I’m really concerned at this. I’m sitting in my office today and I can remotely access my My Cloud even though I’ve turned off remote access.

I know I’ll go home this evening, check the settings on the dashboard, and find that Cloud Access has been enabled!!!