I’ve recently installed the connector software on a new Windows 7 Pro client laptop. Initial backup to the Sentinel server went fine. Since then, the computer always shows up as offline, preventing Dashboard from doing any additional backups. Trying to sign in from the client with launchpad resu…

don’t reboot ? JK After a reboot, go to services.msc and see if the windows server stuff is started. There is one on mine, “Initialization” that is not started, so I guess that one does not matter :slight_smile:

WD Community

Client Computer shows offline in Dashboard

WD Legacy Products Sentinel Products

gvineet53 April 5, 2013, 4:31pm 2

Check out this thread:

http://community.wdc.com/t5/WD-Sentinel-DX4000/Helpful-Link-for-Troubleshooting-Connector-Installation-Issues/td-p/541638