Clearly something wrong with latest firmware

I have a MyCloud 3TB.  It has been working great since December 2013.  I use it for simple stuff, as my itunes library and storing pictures.   In the past couple of weeks the ability to copy files from my PC to MyCloud has come to a grinding halt.

I’m not a sophisticated user so I don’t tinker much with settings, but I did “upgrade” to the latest firmware.  Ever since then the MyCloud is pretty much useless.  The content scan seems to be always running.  

I’ve read through hundreds of posts in the knowledgebase and I’m not the only one.   The frustrating thing is that WD will not come out and say… we hear you and we are working on the issue…  Better yet… put the old firmware back out there for users to reapply.

Please get this fixed ASAP!