1CoolZ71 wrote:
Sorry wd2go.com
Well, that explains it. Actually, I had similar issues. There could be several things causing this, not the least your company’s firewall. As a matter of fact, WD2go might not even work any longer with the My Cloud, since we updated the software to the My Cloud App.
Some things to do:
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Make sure that you are using the latest firmware update on the My Cloud – http://community.wd.com/t5/WD-My-Cloud/New-Release-WD-My-Cloud-Firmware-Release-3-03-01-1-7-2014/td-p/655047
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Uninstall the WD2go Desktop App – http://wdc.custhelp.com/app/answers/detail/a_id/11363
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Download and install the WD My Cloud Desktop App – http://wdc.custhelp.com/app/answers/detail/a_id/10480
Let us know how it turns out.
