Changing language on WD Smartware homepage


#1

Have bought and installed WD My Book Essential 1TB.

The WD SmartWare has downloaded/installed in the French Language.

I would like the WD Smartware installed in the English language.

Anyone know how to change over from the French version to the English?


#2

Doesn’t Smartware install based on the language of the operating system?  I think you would need to change the os from french to english.  Then you should be able to reinstall smartware in english.


#3

Thanks for you reply AnthonyB. I’ll look into that. Not sure if I can change the language using Windows XP Professional but will give it a try. Cheers!


#4

Reply I received from WD Support Service (11/03/2010):

Thanks for contacting our Western Digital Support Service.

Once installed, you cannot change the Smartware language. What you have to do is to uninstall the software and re-install it using the VCD that contains the language package: http://www.wdc.com/wdproducts/updates/?family=wdsmartwareutilities

Hope this is of some help to other users.