Changing computers, which driver download do I need?


I received a new Windows Dell desktop computer, and want to make sure I download the correct driver to connect new computer to G-speed shuttle. The downloads I saw on the site warned about changing shuttle settings and how that could wipe everything off the drive, which I DO NOT want to do. I’m pretty low tech, so could someone let me know which driver link to download so that my new computer will be formatted with my older G-speed 16TB shuttle, and NOT do any harm to files already on it? (I use the shuttle to store professional Adobe Premier Pro video editing projects). Thanks!

HI @Bob10,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: