I managed to finally get it to upgrade:
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mount /dev/sda4 /DataVolume
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mount -bind /DataVolume/cache /CacheVolume
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updateFirmwareFromFile.sh sq-030302-165-20140123.deb
It took a while but it finally worked. Then, on the next reboot everything was fine - sda4 mounted and all of my data was there. After the next reboot, I now have the perpetually blinking white LED on the front. So now i can’t do anything with it
I really expect more from WD, this product seems to be so troubled…the number of reports of issues is astounding.