About a week ago I got a certificate warning when accessing my EX2 via my shortcut to “WD My Cloud.exe”
If I try to install the certificate I get the following message
You are about to install a certtificate from a certification authority (CA) claiming to represent:
Windows cannot validate that the certificate is actually from “zx”. You should confirm its origin by contacting “zx”. The following number will assist you in this process:
Thumbprint (sha1):…(followed by 5 groups of 8 characters)
If you install this root certificate, Windows will automatically trust any certificate issued by this CA. Installing a certificate with an unconfirmed thumbprint is a security risk. If you click “Yes” you acknowledge this risk.
Do you want to install this certificate?
Looking into the certificate detail it relates to zx.com which appears to be a Chinese newspaper/magazine and has no apparent connection to Western Digital.
Networking is not my strong point and have only had my WD EX2 for about 4 months and all has been well up to now.
I sent an email to support 4 days ago but no response. Can anybody help with this please as I am unable to access my EX2. Is this a scam or virus? Should I install the certificate?
Thanks in anticipation.