CC Charged immediately

Merry Christmas!

The grinch visited me today when I found that WD had immediately charged my credit card for two RMAs, the day they were entered into the system, w/o waiting for me to return the broken drive. Is this normal practice for WD? I thought I had 30 days to return the drives BEFORE I was charged.

Anyone have experience with this?

Was it a charge, or a pre-authorization?

You used a -debit- card instead of a credit card? Because the funds are going to be frozen and you won’t be able to use that ammount until the replacement is done if so.