I want to return a WD 1 TB caviar black hard disk after 1 year as it has crashed and I have been told I would not get a replacement - but only 75% credit note.
I dont understand how this makes sense as I have to deal with all the data loss and pay 25% for a faulty product.
I have bought this product in the middle east - UAE
Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.
To Contact WD for Technical Support
I have tried contacting them and they have promised a resolution. The distributor here in Dubai has offered USD70.00 for the drive. I am not happy about this.
I just need a replacement - hopefully it will be resolved in a day or two.