Hi folks,
I recently purchased a WD My Book 3TB and an internal WD ‘Green’ 3TB which I have set up to sync with backups. That all seems to work fine, however, since installing WD Smartware on this Windows 7 computer, my card readers won’t recognise any cards that are plugged in.
It doesn’t matter what type of card or what card reader I use (I have 3 different brands of card reader, and use SD and Compact Flash cards from multiple cameras), the card reader gives me the usual “ping” of a new USB device, and I can see the drives geyed out and waiting for a card to be inserted. When I insert a card, what used to happen was the card reader light goes on to acknowledge the card, and one of the drives would activate, popping up the autoplay box.
Now, the lights go on, but it doesn’t set the card up as a drive. On any card. On any card reader. It’s like it can’t initialise a drive. The only thing that has changed recently is the installation of WD Smartware, whichis a bit of a coincidence, given that my card “drives” dont’ work after installing a piece of drive backup software.
The card readers and cards all work as normal on my Macbook Pro, so it’s not a mechanical failure on the reader or card’s fault. It would seem to be something in the Windows software that has gone wrong.
The card “drives” don’t even appear as “orphan” drives in Disk Manager, which is how I’d normally fix something like this. It’s like the reader knows the card is there, but it’s just not mounting it at all in the OS.
Any ideas? I’ve tried rolling back with a system restore, but the restore failed, so something big has changed, and now i’m stuck with it.
Cheers
Lee
