Can't view Backup - WD My Passport or Mac

WD External Drives WD Portable Drives
1

Backups.backupdb is grayed out - I can’t click on it to access my files. I know the files are there. Can anyone help?

2

Hi montem,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

https://support.wdc.com/support/case.aspx?lang=en

The link below will allow you to call support.