I got a problem when i try to download or upload file from outside network via mycloud.com.
Everything is ok when working from my Local Area Network.
I’m using My cloud PR4100 which is plugged to Wireless router directly.
I turned off all LAN firewall and tried to reset My cloud many times, but this problem cannot be fixed.
I found that this problem come from my network. It’s ok when I tried plugged my cloud to other network.
I’m trying to find out the reason of this problem. But now i have no idea!