I tried the automatic update button twice. This is from 01.02.10
Once I hit “update” the web page does not reconnect. The lights on the drive cycle botton to top and back doe then the bottom 2 lights come on and the light cycle happens again. I left this process going for 30 mins each time. In the end I had to remove the power cord to get the device back to a useable state.
I have now tried to do the update manually by downloading wdhxnc-01.02.12.img (53,831Mb) but the same process of the web ui and light cycle is happening.
I’m going this from a Windows 7 PC.
I’m thinking of replacing the drive with another vendor now, once I can afford to!