Suddenly recently, I can’t share, delete, move files, nor create folders anymore !
The only thing I can do is see the content of the folders. That’s it.
And that happens on both android app and online web interface !
Also when trying to install the desktop app it remains at extracting on 50%.
I really need someone from support help me to solve this !
You can’t contact me to organize a teamviewer session so that I can share my screen and you can see the issues by yourselves.
Hello,
Please refer to the following KBA article: Error
If the issue still persists we would recommend you contact WD’s Technical Support about this.
To Contact WD for Technical Support:
