Can't select files fron c hdd, neither the complete drive from a pc with 2 hdds

WD Legacy Products My Book Live
1

Hello!

I have some strange problem with my new Wd live 2T.

I’ ve 2 hdd on my pc and i wanted to backup some files, not the complete drives. When i finally completed i made a restart and c drive files are deselected from the back up options…

I tried to select them again and apply the changes just to be sure that everything is ok but i cant select anything from C drive!

2

What method are using to backup your files? If this issue is happening with SmartWare you may uninstall it, restart your PC, then download and install its latest version.

3

Hi!

As you can see from the attach i use smartware version 1.5.1.6…

I deleted me first backup and I’m trying to get a second one!

i UNISTALLED the soft for reinstallation  and started again with no prob.

After 40 hours of backup i checked to see if my selection was ok and i found out a boot file on D Hdd selected.

I deselected the file boot from D drive ang the magic thing happened again….  

My C hdd selection completely vanished…. !!

Have you got any idea what could be wrong?

Is my WD LIVE Haunted  or am I just very unfortunate with the whole thing?

4

I have not seen this before, I recommend you to contact WD and ask your case to be handled by their Advanced Support.