Can't select drive for RMA

Hi,

I’m trying to RMA a drive, but it doesn’t let me select it, and all the buttons are greyed-out.

Screenshot: http://i.imgur.com/FTgCbeF.png

Hello,

Please note that this is a user to user community. As a recommendation, create a case with WD Support for direct assistance on this case.

OK, I’ll try that. Thanks.