Can't seem to access and view information


#1

Hello, new to forum. 

I viewed a few topics of similar nature, but have yet to find an answer.  I wiped my computer’s hard drive clean and reinstalled windows.  It wasn’t my choice, it was corrupted (long story).  I have about 55 gigs of data (photos, music, other files) on my WD Passport, yet can’t seem to copy them back on to my computer.  The WD creates a file labeled ‘_Copy of WD Sync 01-02-2010’, yet it is empty. 

This is the first time I’ve had to access saved info on the drive, and just can’t seem to get that info back onto my C Drive. 

Any help from ‘seasoned veterans’ would be greatly appreciated.

Thank you,

Bob In Eugene


#2

try the link    http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=1456&p_created=1152900182&p_sid=jum5r5Rj&p_accessibility=0&p_redirect=&p_srch=1&p_lva=3820&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NzQsNzQmcF9wcm9kcz0wJnBfY2F0cz0wJnBfcHY9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfZm5sJnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9d2Qgc3luYyByZXN0b3Jl&p_li=&p_topview=1.

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