I’ve got the same problem. Everything has worked fine untill I downloaded the new firmware. After that I sometimes can’t see my hdd where my movies are. Suddenly it can be invisible and, if I’m lucky, I can see the hdd after a paper clip reset. Then everything works for a time, but suddenly…gone again.
The hdd with musicfiles works perfect. I´ve tried changing between the USB ports, but that doesn’t help. My hdd is a
2 Tb WDBAAU0020HBK, and I have another one for backup, but it doesn’t work either.
Deagle, that drive is a 3TB WD Elements Desktop External Hard Disk Drive, 3TB External Disk Drives are not fully supported by WD Media Players at the moment.