I have a RAID1 array with 4, 4TB drives. Two volumes: volume_1 and volume_2. After the recent firmware update (1.03.41), I see all the files on volume_2 in Windows explorer. But I don’t see any files on volume_1, although Windows is indicating that the drive is using space. Actually, I do see the first level directories on volume_1 but none of those directories have files in them when viewed with Windows explorer. I found that if I log unto the dashboard, I can see the files in volume_1 with the Web File viewer. I uploaded one of those files to my computer and it is OK. Everything is indicating that it is healthy. How do I get the files on volume_1 usable on Windows explorer again?
here’s some additional info:
in the Web File viewer the following info for the volume_2 (which works) is:
owner: nobody
user group: share
for the volume_1 (which does NOt WORK) is:
owner: root
user group: root
How do I change the volume_1 info so that it works?
Here’s another thing I noticed. In the Shares tab are the following share profiles:
for the one that doesn’t work (for volume_1):
Share Name: Public [this is not changeable]
Share Description: blank
Enable Recycle bin: OFF
Media Serving: ON
Oplocks: ON
for the one that works (for volume_2):
Share Name: Public2 [this looks like it is changeable]
Public: ON [this row is missing in the Public share name above]
Enable Recycle bin: OFF
Media Serving: ON
Oplocks: ON
It looks like I’m having some permission problems on the Public share after I upgraded the firmware. So that when I look at the directory in Windows, there are no files displayed. I’d really like to know how to fix this. Everything was working great before I changed the firmware.
I tried making a new share, Public1 for volume_1 but I still wasn’t able to see the files
As I’ve said, the files are there, since I can see them in the Web File Viewer.