Cant see music with media server

I am running windows seven.  I can see all media in network shares.  In media server i can see videos but music says no content.  I have plenty of music and can access it via network shares but not with media server.  WD tech could not help.  I have been at this for 3 days and am at the end of my rope.  Any help appreciated.

Are your music files in the same main folder as your video files (or a subfolder) or are they in a different place?

If they’re in a different place, you have to add that folder to the “Library.”