Can't see files in SD folder

When I connect wirelessly to my wd my passport 2TB drive I am unable to see the folders and files that have been copied to the SD folder from and SD card.  I can see these folders and files when connects via the USB cable and I can see them from the apps on two mobile devices (an iPhone and an iPad).  Also, I can see all of the folders / files in the Public folder of my my passport drive when I connect to it wirelessly.  Just wondering if anyone else has had this problem and / or knows a solution. 




Welcome to the WD community,

Have you tried performing a reset on the unit?

If not, please try that.

Instructions on page 47 of the user manual