# Can't see EX2 in File Explorer

**URL:** <https://community.wd.com/t/cant-see-ex2-in-file-explorer/218979>\
**Category:** My Cloud OS 3\
**Created:** [December 24, 2017, 8:48pm UTC](https://community.wd.com/t/cant-see-ex2-in-file-explorer/218979 "2017-12-24T20:48:16Z")\
**Posts on this page:** 1\
**Showing post:** 12

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**Author:** ![drummond](https://sea2.discourse-cdn.com/wd/user_avatar/community.wd.com/drummond/32/31046_2.png) [@drummond](https://community.wd.com/u/drummond)\
**Post date:** [October 8, 2021, 6:20pm UTC](https://community.wd.com/t/cant-see-ex2-in-file-explorer/218979/12 "2021-10-08T18:20:01Z")

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It’s 4 years later and same problem with two Mycloud EX2 Ultras. I had them both showing in Explorer yesterday after power cycling and managed to transfer a lot of files to the new one. Today neither is listed under Network. I got the older one to show by using a shortcut but it’s not showing in a new Explorer window. The new drive is gone. Madly looking for notes how I fixed it last time.

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_[View the full topic](https://community.wd.com/t/cant-see-ex2-in-file-explorer/218979)._