WD Community

Can't save to EX4100, space available

My EX4100 has 4x4TB HDDin RAID5. All shares in Volume 1 which is 12TB as expected. It says over 8TB remaining but won’t copy files.

Gives me errors, including “0 bytes required, not enough space”. Firmware 5.33.102, all HDD healthy.

I checked and inodes are available except for Loop0.

RAID Definition - What is a RAID array?

I am in the wrong bay size.

Do you have the Recycle bin activated on any of your shares? If so, is the Auto Delete on? How long is the retention?

You can map a drive to the recycle bin to see what’s in it (assuming you’re using it).

I gave up as it appears to be a Samba/Windows File Explorer problem. I have yet to try Samba3 alone but with Samba 2 and 3 enabled and with Win 10 or 11 doesn’t work.

Loop0 being 100% usage of inodes is irrelevant. I spent some time with Google AI which seemed to know what it was talking about but was disillusioned when at first told Loop0 was a problem - spending time trying to “fix” this and then AI said it wasn’t relevant - which I believe is correct.

I can copy without problems using FTP (CuteFTP). I have wasted too much time on this already - this NAS is not really a serious or convenient form of backup in a Windows environment.

That “0 bytes required” error on your WD My Cloud EX4100 is usually a filesystem or quota glitch rather than real space, especially if RAID5 looks fine. Try restarting the NAS, then run a filesystem check (via SSH if needed) and also check if any user/share quotas are accidentally set. If it still won’t write, rebuilding the volume or updating/reinstalling the firmware can clear it but back up anything important first just in case.

Dear Mr Doom,

Problem is there are around 20,000 files on the NAS already - however I do have second copies for most.
(I am using it to back up electrodiagnotic files, but also now have SMB offsite storage).

FTP is not as good as SMB - it fails to copy around 2-3% of the time.
Interestingly, I was able to copy files via a batch program.
I will run the file system check.

JGC

Do you mean via fsck? I am unable to unmount the relevant drive as I am told “target is busy”.

No-one but me is accessing it and I am not at present. AI warns of severe consequences of not unmounting the partition and I am not inclined to repeat the very tedious task of recopying the files concerned.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.