Hello! I have a weird problem with my passport device! It’ s been used in Windows Vista. I have updated the last version.
Now up to the problem: I know the password, but I want to connect it to my TV and password is a problem. So i decided to deactivate it.
I downloaded WD Security as at the normal Smartware I didn’t have any of that choice. I pressed my password which is right for sure, then clicked on Remove Security , then clicked on Update security settings and then a new pop-up window showed up enforcing me to reput a new password.
Here is a screencap:
What’s the problem and what should I do? I have seen that a solution can be to download the WDSmart ware again. But doesn’t this mean that all the data of my hard disc will be lost??? Thanks a lot!!
