The whole reason I bought the My Cloud drive is because I saw WD marketing that said whatever were backup on the My cloud drive can be access remotely anywhere in the world
It turns out that I am not able to access the smartware share stored on My Cloud remotely with either my window PC nor the MAC. Ironically, I was able to access the smartware share stored on My Cloud remotely using WD home mobile apps, but not on my window PC or MAC. That doesn’t make any logical sense at all. Can someone please enlighten me and show me how to remotely access the smartware share stored on My Cloud drive using the window PC or the MAC,
It’s practically useless if I can not access the smartware share remotely on my window PC or the MAC.
Can someone please help me on this?