Can't register a SSD My Passport product

Can’t register a 2T My Passport SSD. The model is WDBAGF0020BGY. Whenever I try to register it, the registration page returns ‘No results found’ for my provided S/N.

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Any hint? Thanks!

Lucas

Hello,

Kindly register your product with a valid date of purchase using the link : https://support-en.wd.com/app/account/assets/product-registration