Can't register a 2T SSD My Passport

Can’t register a 2T SSD My Passport, model WDBAGF0020BGY. In the registration web page, after filling in all my information, I get a ‘no results found’ error, indicating that my SN is not valid.

Could you help me maybe with this issue. Thanks! Lucas

Hello,

Please register your drive with a valid date of purchase using this link:
https://support-en.wd.com/app/account/assets/product-registration

However, for any other queries, you can contact our technical support team.
To Contact WD for Technical Support:

https://support.wdc.com/support/case.aspx?lang=en