Cant read WD passport on pc

WD External Drives WD Portable Drives
1

my 1tb wd passport drive can be accessed by my tvs media player but cant on pcs or macs. The drive is recognises by windows but crashes explorer when i try to access the files.

What would be the best method for recovering the files using a pc?

2

Try using a data recovery program like recuva. 

http://www.piriform.com/recuva

3

After recovering the files, the drive will need to be reformatted.