I just got t 2TB My Cloud drive and have my home security cameras set up to record the video to the drive. My intent was to make it easy for me to view the files remotely. I can view the files fine on my iPad through the mycloud app, but on my iPhone 5 I only see the 1st frame of the image and it never starts playing (even through the play symbol changes to the pause symbol). Since this is security camera video it is not 30fps. When I brought up the video file on my PC the file properties are: H.264 AVC, Bitrate=4.16Mbps, 1920x1080, 6.66fps, Frame Type=Progressive.
I can play the files on my PC, iPad, and iPhone (via the security camera app on the phone).
Any thoughts about a possible solution?
I just edited one of the files in a video editing tool and saved it at 30fps. The My Cloud iPhone app played the file fine. Not sure what else the video editing tool may have changed, but maybe the My Cloud app cannot handle different FPS rates?