Can someone please help? I have many avi files on my cloud but cannot play them when accessing the cloud with my iphone (using the WDmyCloud app). They play fine when using my android tablet and laptop but when I try to open them on my phone there is no option provided to open the file with a different program. If I download the file to my phone they will play but not when trying to stream them. Can some please advise how I can correct this because it’s driving my mad.