Can't Ping Wireless Printer

I have a My Net N750. I also have a Canon MG5300 printer (totally wireless). I can see the printer in the device list on the router but my laptops can’t communicate with it. The IP that shows in the device list is but if I ping that address it fails. I don’t know if that’s because it’s a printer or what.

The end result is that I can’t print to my wireless printer.

Any ideas would be greatly appreciated.


Have you tried to run a tracert to see where the comunication is interrupted?