#[[DELETED]]
SUBJECT
Can’t Open Windows Back-up File on Passport
PRODUCT INFO:
WDBACY5000ABK-NESN
#WDBACY5000ABK
CASE DESCRIPTION:
Sorry, but I did not receive an email confirmation of my case in inbox, spam, or trash. So I am asking for help here.
Did a back-up of Win 7 pc using Windows back-up. Need to open back-up on Passport to look for missing “MY Doc” files on a Win 7 Dell desktop. Back-up file on WD Passport is not in bold text…looks like it is locked or hidden and have not been able to open it. Un-hide files is checked. Did CMD command of "attrib -h -r -s /s d k:. and enter. Access denied on all results. How to open this file on USB Passport. k was drive letter of device (Passport). Can anyone help me open this file?
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