Can't open, get past the Home page (My Passport)

won’t let me click on My Passport OR My computer.

I plug it in & open it, all I get is the 6 folders and WD apps box…

How do I get past that point?

Hello,

What are your plans with the drive?

Automatic backup or just copy and paste information?

I want auto-backup & store my pics & music,etc.

I found where my pics, etc. are stored.

But now I cant get to the WD homepage (where the 5 clickable tabs are)